Privacy Policy

At SOMAIA , we take the protection of your personal information very seriously. This policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

2. Personal information collected

We may collect the following data:

  • Name, first name

  • Postal address and delivery address

  • Email address

  • Phone number

  • Payment information (processed via a secure gateway)

  • Order History

  • IP address and browsing data (via cookies)

3. Purposes of collection

Your data is used for:

  • Process and deliver your orders

  • Send you confirmations and updates

  • Respond to your requests via our contact form

  • Improve your user experience

  • To offer you personalized offers (with your consent)

4. Sharing of data

We only share your data with trusted third parties necessary for the proper functioning of our service

  • Payment providers (e.g. Stripe, PayPal)

  • Delivery services (e.g. Canada Post, FedEx)

  • Analytics tools (e.g. Google Analytics)

No information is sold or transferred for commercial purposes.

5. Retention period

Your data is kept for a maximum period of 5 years after your last interaction, unless otherwise required by law.

6. Your rights

In accordance with Law 25 and the GDPR, you have the following rights

  • Access to your data

  • Correction or update

  • Withdrawing your consent

  • Deletion of your data (right to be forgotten)

  • Portability of your data

7. Cookies

We use cookies to

  • Ensure the proper functioning of the site

  • Analyze traffic and improve our services

  • Personalize your experience

You can manage your preferences through your browser settings.

8. Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss or disclosure.

9. Modifications

This policy may be updated. The date of the last update is indicated at the top of this page.